Privacy policy
Last updated: 21 September 2026
Sugar Society operates sugarsociety.org. This policy describes the current informational website. For privacy questions, contact contact@sugarsociety.org.
Information collected by this website
The site’s pages do not include accounts, comment forms, newsletter sign-ups, payments or health questionnaires. The site itself does not ask you to enter medical information. It does not use analytics scripts, advertising pixels, tracking cookies or browser storage. Fonts, styles and article images are served with the website.
Hosting and technical information
When you visit an online website, its hosting and network providers receive technical information needed to deliver pages. This can include your IP address, browser information, requested pages and the time of a request. Providers may keep logs for security, reliability and troubleshooting. The hosting arrangement determines the log settings, retention periods and countries in which this information is processed. You can contact us for information about the hosting arrangement used for the live site.
When you email us
If you contact us, we receive your email address, name if provided, message and any attachments you choose to send. We use that information to respond to your enquiry and keep any records reasonably needed to resolve it. Please do not send glucose records, medical histories or other sensitive health information. This inbox does not provide clinical care or emergency support.
Sharing and service providers
This website has no feature for selling personal information or sharing it with advertising platforms. Hosting and email providers may process information to operate their services. Information may also be disclosed where required by law or reasonably needed to protect the security of the website. We do not use messages sent to us as public testimonials without permission.
Retention and security
We aim to keep enquiry information only for as long as it is needed to answer the enquiry, meet legal obligations or resolve a dispute. Provider-managed logs and email backups follow the applicable provider settings. No online transmission or storage system is completely secure. Avoid sending information that is unnecessary for your enquiry.
Your choices and requests
You can browse without providing information through a form. To ask about personal information held in correspondence, or to request access, correction or deletion, email contact@sugarsociety.org. We may need to verify your identity, and some requests may be limited by applicable law or recordkeeping obligations. Depending on where you live, you may have additional privacy rights, including the right to complain to a privacy regulator.
External websites
Articles link to external health resources. When you follow a link, that website’s privacy policy applies. Sugar Society does not control those websites or the information they collect.
Children and young people
This site is general information for adults and does not knowingly request personal information from children. If you believe a child has sent personal information to us, contact us so we can address it.
Changes to this policy
We will update this page if the website’s data practices change and revise the date above. New features that collect information should be explained before they are introduced.
For general information about privacy rights in Australia, see the Office of the Australian Information Commissioner.